Shop Assistant

Pepkor Speciality – Johannesburg, Gauteng

3 days ago
Job Advert
The main purpose for a Sales Assistant is to provide excellent customer service by ensuring that the hospitality drivers are in place and thereby optimising sales. If you feel that you have what it takes to fill the shoes of this position, please apply.

  • Grade 12/Equivalent • 1 – 2 years retail experience • Computer literate • Communication skills – fluent in English (any other language would be beneficial)

Knowledge, Skills and Experience

  • Greeting customers who enter the shop. • Be involved in stock control and management. • Assisting shoppers to find the goods and products they are looking for. • Being responsible for processing cash and card payments. • Stocking shelves with merchandise. • Answering queries from customers. • Reporting discrepancies and problems to the supervisor. • Giving advice and guidance on product selection to customers. • Balancing cash registers with receipts. • Dealing with customer refunds. • Keeping the store tidy and clean, this includes hovering and mopping. • Responsible dealing with customer complaints. • Working within established guidelines, particularly with brands. • Attaching price tags to merchandise on the shop floor. • Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. • Receiving and storing the delivery of large amounts of stock • Keeping up to date with special promotions and putting up displays.

Key Responsibilities

  • Outstanding customer care skills, the ability to interact and communicate with customers, a genuine willingness to be “of service”. • Accurate and efficient till operation skills – an excellent record of over’s/under. • A high standard of work on the sales floor, dedication in maintaining quality standards / housekeeping standards, willingness to take initiative if a job needs to be done. • A very good record of attendance and punctuality. • Willingness to consistently apply Refinery values & policies and procedures in all aspects of your work.