Shop Assistant/cashier casuals

City of Johannesburg, Gauteng 28 January


    • Description

    • To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

      Job Objectives
      • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
      • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning club card rewards.
      • To ensure the safe handling of cash at all times.
      • To proactively promote the Clicks’ club card and to enroll new club card members in order to achieve the club card participation targets.
      • To make customers aware of promotions in order to positively affect sales and to ensure customers ‘feel good and pay less’.
      • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
      • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
      • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
      • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

      • Basic maths calculations
      • Retail/FMCG background and understanding of merchandising and promotions principles
      • Understanding of stock management procedures
      • Knowledge of customer service excellence

      • Planning and organizing skills
      • Problem-solving skills
      • Strong customer orientation
      • Good communication skills
      • Computer literacy
      • Numeracy skills

      • Competencies:
      • Relating and networking
      • Following instructions and procedures
      • Delivering Results and Meeting Customer Expectations

      • Working with people
      • Persuading and Influencing
      • Planning and Organizing
      • Coping with Pressures and Setbacks

      • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

      Essential: Grade12

    • Number of vacancies: 30


  • Minumun level of education: Grade 12 /N4 (Matric)
  • Availability for travel: No
  • Availability for change of residence: No