Sales Manager – Supercare

Duties & Responsibilities

  • Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
  • Achieve monthly sales targets as set out in the budget.
  • Correctly cost new business, achieving the maximum margin on new business.
  • Ensure contracts are correctly signed and filed for new business.
  • Planning, setting budgets and targets
  • Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
  • Prepare proposals which clearly set out the terms and conditions for the proposed contract/tender.
  • Prospect potential customers within the target profile
  • Develop, build and maintain strong relationships with potential customers
  • Develop innovative and creative solutions to identify and develop new customers
  • Propose and close sales that achieve a set company target according to company policies and procedures
  • Sustains sales activities; appointments, proposals, cold calls, database updates, and reporting
  • Keeps abreast of changes in technology and the ability to increase knowledge of the cleaning industry and services the company offers
  • PRO at client functions
  • Maintain contact with existing clients and develop new business.
  • Timeous handling of queries
  • Arrange monthly entertainment if and when necessary.
  • Where appropriate provide alternatives to ensure we get the business.
  • Formally introduce operations staff to new clients before commencement.
  • Ensure operational staff receives the correct documentation to start contracts or special jobs.
  • Provide onsite assistance at the start of contract.
  • Follow-up with operations to ensure that a contract is functioning in accordance with specifications.
  • Planning weekly sales prospects
  • Set appointments
  • Prepare and present weekly/monthly sales reports at month-end /weekly sales meetings.
  • Target projects
  • Re-quoting at existing business
  • Assist in training of new sales staff
  • Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications.
  • Able to handle a number of different assignments at the same time. Presentable, well-spoken, strong personality, ability to manage timekeeping, assertive, goal orientated and own transport essential

Desired Experience & Qualification

Education and experience required:·      Minimum of 5 years’ experience in the Service Industry·      Experience in selling soft services /similar services would be an advantage·      Relevant Tertiary qualification·      Experience managing a Sales team is highly advantageousKnowledge Skills and Competencies required:·      Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills·      Cold calling and telemarketing where necessary·      Experienced in calling on customers and business development and quotations·      Proven sales track record achieving sales targets·      Clear communication skills (written and verbal)·      Good interpersonal skills·      Ability to interact with clients at all levels·      Assertive·      Valid SA driver’s license and own vehicleDesired Skills·      Demonstrates a drive to succeed and be able to work independently to build a pipeline of business in order to grow company revenue·      Demonstrates a high degree of honesty, integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor to inspire confidence in our customers·      Plans and prioritizes business opportunities, very organized, always punctual, and professional on the telephone and keeps manager appraised of all sales activities·      Demonstrated ability in problem solving and negotiation with special emphasis on closing the saleStrong liaison and communication skills