Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it’s not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients
Duties & Responsibilities
Service and Standby Activities Co-ordinate, schedule and perform all planned preventative & corrective maintenance services of all installed units both locally and internationally. Implement upgrades/enhancements to reduce downtime and increase performance of all installed units. Manage all the relevant external FRACAS (Fault Reporting and Corrective Action System) reports and ensure relevant support, feedback and corrective action. Manage stock warehouse and spares (invoicing, ordering) Reporting of all in field QC issues. On call for any emergency service callouts. (Standby roster) Conduct quality assurance certification on all installed units Customer Relations Provide a primary channel of communication to customers and fellow service engineers / manager to ensure that all reports and queries are logged into the FRACAS database and appropriately managed and actioned. Installation Assistance As and when required, assist in coordinating all preparations necessary for site installation of a system. Installation of Company Medical devices both locally and internationally.