Route Controller

Job Description

A vacancy exists for a Route Controller at our Polokwane operation. This position will report to the Distribution Manager. The successful incumbent will be responsible for ensuring that an efficient customer service is maintained in order to increase sales volumes and improve market share within the trade

Duties & Responsibilities

• Managing logistics systems daily. • Ensure that daily de-briefs are done per driver per route. • Supervised distribution KPI’S and do the relevant investigations daily. • Ensure that Route Rides be done once a quarter and analyse the findings. • Co-coordinating and ensure 100% attendance for Salesman-Driver and Van Assistant training. • Investigate and compile action plans to counter poor KPI performance • Handling customer complaints and queries • Building and maintaining sound relationships with key stakeholders in the Industry • Ensure sound administrative practices prevail

Minimum Requirements

• Grade 12 . Logistics /Supply chain qualification will be added as advantage • Preference will be given to candidates who have a recognised Supply Chain/Logistics Qualification. • Minimum of 2-3 years’ Logistics experience preferably within the FMCG environment. • Code 10 drivers licence.