Hotel Reservations and Front Desk Reception

Vacancy Details

Employer: Phakisa Payroll Administrators

5 Star Hotel in Hermanus seeks competent and experiences receptionist and front desk administrator. Welcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.

Required Skills

  • planning and organisational skills
  • attention-to-detail
  • ability to handle stress and stay calm under pressure

Candidate Requirements

    • High school diploma or equivalent
    • Guest/customer relations experience, preferably in a hospitality environment
    • Strong working knowledge of relevant computer software including MS Office and SEMPER reservation system
    • Numeracy skills
    • Administrative skills
    • Flexible regarding working schedules